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Why is operations management important? Operations managers design, execute and control the processes that transform raw materials into the goods and services consumers purchase. They also combine their technical expertise, and management and leadership abilities, to create productive, profitable, and, most importantly, safe workplaces. Regardless of industry, to be successful, all companies must focus their efforts on several overarching areas: finance, customer relationship management, internal processes, service or productions, and research/innovation. Operations managers sit at the intersection of these efforts and make decisions regarding planning and scope, cost and quality control, customer experience, and overall efficiency.

There are widespread applications for AI in every industry because it can do things like automate repetitive learning, add intelligence to existing products, adapt through progressive learning algorithms, and analyze big data. There is often confusion though, among terms associated with AI such as machine learning and deep learning. Dr. Juan Gomez, Contributing Instructor at Kettering University, is the perfect person to shed light on AI. Dr. Gomez has a Ph.D. in Computer Science from the University of Geneva and an MS in Computer Vision & Artificial Intelligence from the University of Barcelona. Dr. Gomez currently teaches Artificial Intelligence for Autonomous Driving and Machine Drives for Electric Vehicles for Kettering University Online’s MS Engineering: Electrical & Computer Engineering – Advanced Mobility program.