Master of Science in Operations Management

Master of Science in Operations Management

Leadership for Global Impact

Kettering University’s customizable online Master of Science in Operations Management prepares graduates to lead and advance operations in numerous industries including manufacturing, supply chain, healthcare, finance, logistics, distribution, hospitality, government and education - at a total tuition cost of $26,000.  

  • Make an impact right away - Our Learn Today-Use Tomorrow philosophy combines theory with practice, allowing you to apply your classroom learning directly to the job 
  • Advance your career – Learn advanced finance and capital management skills, enterprise resource planning systems, data management, human resource management, and statistical solutions to daily business challenges 
  • Lead in the workplace – Develop the expertise to efficiently link people, performance and workflow processes 
  • Customize your experience – The curriculum includes your choice of one of six graduate certificates   
  • Increase your competitive edge – Add as few as 4 courses to add a second degree to your credentials: Choose from MBA, MS Engineering Management or MS Lean Manufacturing 

Kettering University Online's Master's Degree in Operations Management will help you develop the expertise and leadership skills to link people, performance and workflow processes, to ensure optimal efficiency for your organization. 

Fast Facts

  • 100% online, 40 credit-hour curriculum – 7 core courses plus your choice of one of the following 3-course graduate certificates: Global Leadership, Lean Principles for Healthcare, Operations Management, Management & Leadership, Supply Chain Level I or Supply Chain Level II
  • Tuition cost – $663 per credit hour - financial aid and military benefits are available if qualified
  • 8 starts a year – Fall, Winter, Spring, and Summer
  • Finish in as few as 18 months
  • No GRE/GMAT required 

Jason N

"The most valuable thing I achieved through Kettering University was the ability to match programs to meet my needs in my career. Being able to provide value to my organization directly from the items I've learned throughout my degree was really the most valuable thing. "

Jason N, MS Operations Management, 2022


This course is intended to develop student facility with a variety of quantitative techniques to facilitate the managerial decision-making process. Simulation approaches are covered along with optimization techniques such as linear programming and stochastic techniques such as queuing models. In this course, students will develop spreadsheet modeling skills, and emphasis will be placed on the application of these quantitative techniques to a variety of managerial areas.

An Unwavering Commitment to Quality

Kettering University Online is accredited by the Higher Learning Commission and a North Central Association of Colleges and Schools member. Our dedicated faculty and staff are committed to providing quality education and shaping some of the brightest minds of tomorrow. 

About Operations Management

Operations Management is the organizational function accountable for managing the processes of creating, producing, and delivering goods and services as well as helping processes run smoothly for an organization or industry.

Career Outlook for Operations Management

  • The median salary for General and Operations Managers is $97,970 and varies by industry*
  • Business Operations Managers rank well according to U.S. News and World Report

Students gain an overview of information systems (IS) including the strategic role of IS and a process-oriented view of the organization, and its importance in relationships with suppliers, customers, and competitors. An overview is provided of how information systems can contribute to the effective management of processes to support achieving strategic objectives and transforming the organization. The major focus of the course is how organizations utilize information systems to address enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM), Product Lifecycle Management (PLM) and social networks. Course content includes an overview of IS infrastructure and addresses key IS management topics. Students will also learn about the ethical and legal implications of the use of information systems.

Online Master's Business Degree in Operations Management – FAQs


This course is intended to prepare students for management positions in various organizations. Students are introduced to concepts and issues concerning management, and leadership of organizational staff. Subjects include technology-related leadership, organizational communication, change management, lean thinking, human resource issues, decision-making, ethics and persuasion.


In this course, students will gain a managerial perspective on how organizations understand and select target markets, and then how they attract, retain and grow customers within those selected markets. A strategic perspective of how firms create, deliver, and communicate superior customer value for competitive advantage will be emphasized. Students will gain understanding of the analysis, planning, implementation, and control of activities to develop and sustain beneficial exchanges with target buyers.

What are the domestic admissions requirements?
  •  Undergraduate degree with 3.0 on a 4.0 grading system, or the international equivalent (85 overall grade point average on a 100-grade-point scale.)  A 2.5-2.99 GPA will be considered on a provisional basis.
  • Resume
  • Statement of Purpose
  • Three Professional Letters of Recommendation (one must be from a supervisor)
  • Official transcripts from a regionally accredited U.S. university or an international equivalent
  • Up to 8 hours of transfer credits may be available
  • No GRE or GMAT is required

This course provides students with an exposure to the core concepts and tools of operations management in both manufacturing and service enterprises. Course content includes an overview of the fundamental importance of coordinated operational activities as students examine how to integrate effective operations across all functional areas of the organization. Emphasis is placed on the importance of adding value, and customer satisfaction, to the long-term viability of both for-profit and not-for-profit firms.

What are the international admissions requirements?

In addition to the Domestic requirements, International requirements also include:

  • International students are required to submit educational documentation to an evaluation service such as Educational Perspectives, which is a member of the National Association of Credential Evaluation Services (NACES). This will be at the expense of the student. Kettering University undergraduate students need not submit their Kettering transcripts but are required to submit transcripts from any other university.
  • International applicants whose native language is not English and who have not earned a bachelor’s degree from a U.S. institution are required to take the Test of English as a Foreign Language (TOEFL), International English Language Testing System (IELTS), MELAB (offered by University of Michigan), or complete level 112 at an approved EL Scenter. Please have official scores sent to Kettering University’s Office of Admissions, Code 1246. Photocopies will not be accepted.

Our minimum score requirements are:

  • TOEFL: Paper-based: 550 
  • Computer-based: 213 
  • Internet-based: 79 
  • IELTS: Minimum Band score of 6.0 
  • MELAB: 76

The purpose of this course is to provide students with an overview of financial management within organizations. The focus of this course is on the theoretical valuation of stocks and bonds and the capital markets in which they are traded. There is also emphasis on both the use of financial leverage by the firm and working capital management. The purpose is to enable managers to participate fully in financial decision-making.

What Support Will I Receive?


Our knowledgeable and supportive Admissions Advisors help you understand KUO's program structure, mission, core values, and goals. They help you understand how the program you are interested in pursuing aligns with your career goals and assist you in preparing a strong file for the Admissions Committee. 

Student Support

Online students enrolled with KUO receive individual guidance from a Professional Advisor. KUO is committed to helping you thrive as an online student —that’s why we offer support from the start of your classes until graduation, ensuring you stay connected to the university. 

MS in Operations Management – Curriculum


This course focuses on the formulation, implementation, and evaluation of organizational policy and strategy from the perspective of the senior manager/strategy planner. Additional consideration is given to information technology, global operations, ethics, legal perspectives and the functional level strategies of the organization. The Final Project is an integrative approach designed to have direct application to a current job or future career.


Master's Degree in Operations Management – Core Courses


MS in Operations Management Online – Certificate Options

The MS in Operations Management curriculum includes 7 core courses plus your choice of one of the 3-course graduate certificates listed below.

Global Leadership
  • MGMT 679 | Leadership
  • MGMT 649 | Ethics and Leadership
  • BUSN 689 | Organizational Behavior
Operations Management
  • MGMT 619 | Project Management
  • MGMT 609 | Technology Management

Plus, one of the following, according to your program:

  • MGMT 661 | Operations Management (non-MSOM programs)
  • IME 676 | Lean Six Sigma (MSOM program only)
Lean Principles for Healthcare
  • IME 656 | Engineering for Healthcare Systems
  • HMGT 609 | Healthcare Management

Plus, your choice of:

  • SCM 610 | Foundations Supply Chain Management OR
  • IME 676 | Lean Six Sigma
Management and Leadership
  • MGMT 620| Business Communication and Presentation
  • MGMT 621 | Diversity, Equity and Inclusion in the Workplace

Plus, your choice of:

  • MGMT 622| Organized Labor and Management Relations
  • MGMT 649 | Ethics and Leadership
Supply Chain – Level I
  • SCM 610 | Foundations Supply Chain Management
  • SCM 611 | Collaboration Supply Chain Management
  • SCM 612 | Customer Relationship Management
Supply Chain – Level II
  • SCM 613 | Supply Chain Logistics
  • SCM 614 | Procurement and Risk Management
  • SCM 615 | Supply Chain Planning
Foundations of Data Science
  • COMM 601: Communicating About Data
  • MATH 650: Statistical Methods for Data Science
  • CS 641: Foundations of Data Science


Earning your online Master of Science in Operations Management from KUO, a global leader in STEM education, you learn from expert faculty and gain real-world skills. You graduate prepared to lead and impact change through business operations management in many industries.

Connect with us — get your questions answered. Complete the form at the top of the page to download your program guide and schedule a time to speak with an Admissions Advisor.