Operations Management Concentration

Technology Management
This course is an overview of Management of Technology and Innovation (MTI) and its impact on contemporary management practices. The focus of the course is on the application of skills and knowledge required of managers and technology professionals responsible for technology implementation in a product development environment. The course analyzes the critical aspects of the management of technology and innovation at the product line, business unit and corporate levels. Case studies and simulations are used to bring to life the critical challenges confronting managers of technology.

Project and Change Management
This course focuses on managing projects within an organizational context, including the processes related to initiating, planning, executing, controlling, reporting and closing a project. Additional topics include project integration, scope, time, cost, quality control, risk management, and managing the changes in organizations resulting from introducing or revising information systems. Students also explore identifying project champions, working with user teams, training, documentation and the change management role of the IS specialist.

One of the following:

Lean Six Sigma (Note: for students in MSOM program only)

This course examines techniques to maximize production efficiency and maintain control over each step in the process. The structured problem-solving methodology DMAIC (Define-Measure-Analyze-Improve-Control) provides the framework for the course.

Operations Management (Note: for students in MBA, MSEM, MSLM & MSSCM programs)

This course provides students with an exposure to the core concepts and tools of operations management in both manufacturing and service enterprises. Course content includes an overview of the fundamental importance of coordinated operational activities as students examine how to integrate effective operations across all functional areas of the organization. Emphasis is placed on the importance of adding value, and customer satisfaction, to the long-term viability of both for-profit and not-for-profit firms.

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You must have or be willing to submit your educational documentation to an evaluation service such as WES (a member of National Association of Credential Evaluation Services), at your own expense
You must take the Test of English as a Foreign Language (TOEFL), International English Language Testing System (IELTS) or MELAB (offered by University of Michigan), at your own expense
There are no scholarships available for these programs and international students are not eligible for U.S.-based financial aid

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