Academic Credentials

• MS in Engineering Administration, University of Tennessee
• BS in Electrical Engineering, University of Tennessee
• Certified Six Sigma Master Trainer, Air Academy Associates
• Certified Six Sigma Master Black Belt, Air Academy Associates
• Certified Design for Six Sigma Master Black Belt, Air Academy Associates

Teaching Philosophy

My philosophy of teaching has evolved from many years of experience in the industry. Upon reflecting on my past experiences, I identify three core beliefs:

• I believe in life-long learning
• I believe that all people have a built-in desire to learn
• I believe that the responsibility for effective learning environments belongs equally to both student and teacher

By following these three basic principles, I believe that both students and teachers continually grow and learn through a mutually beneficial journey to new knowledge.

Professional Profile

I have an extensive Quality Background in Quality Management and Quality Systems in both for-profit and not-for-profit business arenas. Most recently I was the Academic Program Manager for Quality at Post University in Waterbury, CT. I am currently a Professor at Kettering Online University. My most recent industry position is as the Design for Six Sigma Deployment Leader and Consultant at Yazaki, NA. Prior to that, I was the Deployment Leader & Manager, General Dynamics Corporation, for Lean Six Sigma, Design for Six Sigma, Creativity & Innovation, and Knowledge Management. Prior to General Dynamics, I was Vice President of Quality Systems, Philips Display Components Company, North America.

I hold several professional certifications in the Quality Field:

• Lean Design Professional, Huthwaite Innovation Institute
• Theory of Inventive Problem Solving (TRIZ) Associate, Altshuller Institute of TRIZ Studies
• Climate Practitioner, Center for Creative Problem Solving
• Lifetime Certificate, Transformational Coaching Program, Society of Organizational Learning, Massachusetts Institute of Technology
• Master Six Sigma Black Belt Trainer, Air Academy Associates
• Design for Six Sigma Master Black Belt, General Dynamics
• Lean Six Sigma Master Black Belt, Air Academy Associates
• Lean Six Sigma Black Belt, American Society for Quality, ID #1675
• Reliability Engineer, American Society for Quality, ID #02121
• Quality Engineer, American Society for Quality, ID #08734

I am or have been a member of several professional organizations:

• Chairperson of the Board of Directors, Altshuller Institute for TRIZ Studies December 2014 - Present
• President, Altshuller Institute for TRIZ Studies 2012 – 2014
• Charter Consulting Member, Society for Organizational Learning, 1995-Present
• Regional Director, American Society for Quality, 1991-1993
• Examiner, Malcolm Baldrige National Quality Award, 1997-1998
• Senior Examiner, Michigan Quality Award, 2003-2006
• Judge, Michigan Quality Award, 1993-1995